Privacy Policy

At theramayanatrail.com – part of Pinklotus Tourism Private Limited, we prioritize your privacy as we specialize in personalized vacations. We commit to safeguarding your data and assure you that we do not engage in unauthorized use of your personal information, nor do we spam you with unsolicited emails, messages, or calls.

Collection and Use of Personal Information

Our Privacy Policy outlines how we collect, utilize, and protect personal information of users accessing the theramayanatrail.com website. Personal information includes data like name, address, phone number, email address, and credit card details. We encourage you to review our Privacy Policy to understand our practices. Rest assured, we do not sell or rent your personal information to third parties. Please note that we periodically update our Privacy Policy and recommend you bookmark this page to stay informed about any changes.

Information We Collect and How We Use It

When browsing our site, you’re not required to provide personal information unless making a purchase or signing up for newsletters or services. For transactions such as travel bookings, we need information like your name, payment details, contact information, and travel preferences. This data is essential to process, confirm, and manage your bookings and to keep you informed about their status.

Membership and Personalization

If you choose to register as a member on theramayanatrail.com, we collect your name, address, phone number, email address, and create a unique login and password. This enables us to personalize your experience, facilitate reservations, and communicate important updates or special offers tailored to your preferences.

Mobile App Usage

Our mobile app respects your privacy by never disclosing sensitive financial or government identification data. Permissions like camera and microphone access (iOS only) are requested solely for support purposes when you send photos or videos to customer service. GPS location permission (Android and iOS) is used to suggest nearby places of interest.

Surveys, Promotions, and Cookies

We conduct optional online surveys to gather feedback from users, which helps us enhance our services. Participation is voluntary, and responses are aggregated for analysis. We also organize promotions and sweepstakes occasionally, where information collected includes contact details and survey responses for notifying winners and improving our offerings. We use cookies to personalize your browsing experience and serve you better, ensuring security without collecting personally identifiable information.

Protection of Personal Information

All payments on theramayanatrail.com are SSL secured, encrypting your personal details during transmission. This technology ensures a secure transaction process for all purchases made on our site.

Disclosure of Information

To fulfill travel arrangements, we may share necessary personal information with airlines, hotels, or other service providers. However, we do not sell or rent individual customer names or personal data to third parties. Non-personally identifiable data may be shared with suppliers and partners to enhance our services.

Opt-out and Privacy Preferences

You have the option to unsubscribe from promotional communications at any time by clicking the “unsubscribe” link in our emails or adjusting your preferences in your account settings on theramayanatrail.com.

Changes to Privacy Policy

This Privacy Policy is effective as of Jan 1st, 2014. Any updates or changes to our practices will be reflected in subsequent versions of this Privacy Statement.

Contact Us

For any concerns or inquiries about our Privacy Policy or practices, please contact us at info@theramayanatrail.com. We strive to respond to all reasonable concerns within seven working days.

Thank you for choosing theramayanatrail.com – part of Pinklotus Tourism Private Limited, for your personalized vacation experiences. We look forward to serving you!

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